PHOENIX, April 10, 2019 — Answer 1, a leading provider of 24/7 virtual receptionist services, today announced it will operate under the new brand name Nexa, with a focus on innovative tech solutions, revenue-enhancing services, and high-quality customer experiences.
“A lot has changed in the last 30 years since Answer 1 began talking calls. Technology has changed the way our clients do business. It’s changed the way we do business,” says Parker Davis, CEO. “Nexa is a name that represents our ever-evolving, technology-enabled service offering. We can and do so much more for our clients than answer the phone, and we want to reflect that to the marketplace.”
With these exciting changes come a brand-new website, new logo, and expanded service offerings. What hasn’t changed? The company’s focus on industry-leading customer experiences.
“Nexa is tech focused, yes, but our priority is and will always be excellent customer experiences,” says Walt Conrad, Vice President of Sales and Marketing. “Our teams remain as focused as ever on making sure every call is polished, genuine, and effective.”
For the last 30 years, the company now known as Nexa has been providing businesses across the country with 24/7 call answering and virtual receptionist services, including lead qualification and scheduling services.
Nexa serves approximately 2,500 clients across the United States. The company is headquartered in Phoenix, AZ, with additional facilities in Richmond, VA and Lake Havasu City, AZ.
Please visit www.nexa.com to explore the new website and learn more about how Nexa’s service offering can enhance your business’ success.